Trained & Specialized Virtual Assistants

Scale your business without breaking your budget

RockBase Contact Solutions provides trained, specialized virtual assistants — professionals who already understand the workflows, terminology, and demands of accounting, financial, and insurance businesses. Everything your firm needs, centralized in one place.

Everything Your Assistant Can Do For You

When you work with RockBase, your virtual assistant comes ready to handle all of the following — no add-ons, no extras, no surprises. One trained professional, fully equipped to support your business across every area you need. From answering client calls to resolving IRS notices, from organizing your files to helping you start or update your business — your assistant handles it all, so you don’t have to.

Call Answering & Client Support
  • Call resolution & Follow ups
  • Bilingual support (English & Spanish)
  • Handling all inbound calls, emails, and client inquiries
  • Organizing client documents (W2s, 1099s, bank statements, etc.)
Administrative & Calendar Management
  • Managing personal calendars and deadlines
  • File organization (Google Drive, Dropbox, etc.)
  • CRM updates and client records maintenance
IRS & State Notice Resolution
  • Collection, adjustment, audit, identity, and compliance notices (cp501, cp2000, c912, cp40 LTR notices, etc.)
  • Payment and payment plan processing
  • Account sign-in assistance
Business Registration & Compliance
  • EIN & State registration
  • Entity, address & name changes
  • Add or remove members
  • BOI Report filing
  • Annual reports
Tax & Forms Filling
  • Individual tax filling 1040, Schedule C.
  • Assistance with forms (W9, 8822-B,2553, SS4, 9465, ect)
Translations
  • Legal and personal document translations
  • English ↔ Spanish

WHY IT WORKS

More output

Your team focuses on clients, not administrative tasks.

Less workload

Fewer overtime hours, less burnout, more strategic focus

Flexible cost

No payroll, employee taxes, equipment, HR administration.

Trained specialists

Our assistants are specifically trained in accounting, financial, and insurance workflows — we handle all the training so you don’t have to.

image

Security & Compliance

All client data is stored and processed exclusively on servers located in the United States, never leaving US soil

  • Physical security — Our data centers have 24/7 security, biometric access, and surveillance
  • Encrypted data — all data is encrypted at rest and in transit by default
  • ISO 27001 certified — international standard for information security
  • SOC 2 compliant — industry standard for data security
  • DDoS protection — built in automatically
  • Firewall — network level protection included
intuit bookkeeping certification
quickbooks online certification level 1
tax united logo

Pricing & Cost

One simple monthly payment. Nothing else.

Hiring a full-time employee in the US comes with a long list of hidden costs. With RockBase, you skip all of that. We handle everything on our end — you just pay one flat monthly rate and get a fully trained virtual assistant.

Traditional employee
Payroll taxes
Medical insurance
Unemployment contributions
Workers' compensation
Onboarding & training costs
Employee benefits & bonuses
HR administration
RockBase virtual assistant
One flat monthly payment
No payroll taxes
No medical or insurance costs
No unemployment contributions
No HR headaches
Fully trained virtual assistant
Bilingual support included
All services included

Ready to work smarter?

Schedule a free 20-minute consultation with the RockBase team. We’ll show you how our trained virtual assistants can centralize your firm’s operational support — and free up your team to focus on growth.